Frequently Asked Questions

Everything you need to know about shopping with Feather & Noise.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. Please note that processing times may increase during peak seasonal launches.

What is your return policy?

We offer a 30-day return window for all full-priced items. Garments must be in original condition with tags attached. Please note that for hygiene reasons, earrings and intimates cannot be returned.

How do I know which size to choose?

Each product page features a detailed 'Size & Fit' guide tailored to that specific garment. If you are between sizes, we generally recommend sizing up for a more relaxed aesthetic.

Do you offer international shipping?

Yes, we ship globally! International delivery times and rates vary by location and are calculated at checkout. Please be aware that customs duties may apply depending on your country.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible buy-now-pay-later options including Afterpay and Klarna.

How should I care for my Feather & Noise garments?

To ensure longevity, we recommend a cold hand wash or a delicate machine cycle for most items. Always check the specific care label inside the garment for detailed instructions.